Privacy Policy - Lifetime Capital Financial Services

Effective Date: January 2024

Last Updated: 03 January 2024
Who are we?
Lifetime Capital Financial Services is a leading provider of financial services and advice. We are committed to protecting your privacy and ensuring the security of your personal information. This privacy policy outlines how we collect, use, and protect the information you provide to us.
What is this privacy policy about?
This privacy policy explains how we handle your personal information when you use our services. It details the types of information we collect, how we collect it, why we collect it, how we use it, and who we may share it with. We also outline your rights regarding your information and how we ensure its security.
What information do we collect?
In order to provide you with our financial services, we may collect various types of information, including but not limited to:

  1. Personal Information:

  • Your full name, address, and contact details (phone number, email address, etc.)
  • Identification documents (e.g., passport, driver's license) for verification purposes
  • Employment information
  • Financial details (bank account, assets, liabilities)

  1. Health and Lifestyle Information (if applicable):

  • In some cases, certain financial products may require us to collect information about your health and lifestyle.
How do we collect information?
We collect information directly from you through various means, including:

  1. Completion of application forms or fact-finding documents
  2. Communication with us via email, phone, or our website
  3. Submission of online forms
  4. Interaction with our client portal
  5. Participation in surveys or feedback requests

What do we do with the information we collect?
We use the information we collect for the following purposes:

  1. To provide you with the financial services you request
  2. To communicate with you regarding our services and updates
  3. To offer products or services we believe may be beneficial to you
  4. To prevent fraud, money laundering, and financial crime
  5. To ensure compliance with legal and regulatory obligations
  6. To maintain accurate and up-to-date records

Who do we share your information with?
We understand the importance of your privacy and will only share your information with the following entities under specific circumstances:

  1. Your Family, Associates, or Authorized Representatives:
We may share your information with individuals you've authorized us to communicate with on your behalf.
  1. Our Employees and Service Providers:
Your information may be shared with our employees and carefully selected organizations or specialists who assist us in providing our services.
  1. Credit Reference and Fraud Prevention Agencies:
We may share your information with credit reference agencies and fraud prevention agencies to detect and prevent fraud.
  1. Compliance with Legal Obligations:
We may share your information with relevant authorities, organizations, or regulators when required by a court order, legal duty, statutory obligation, or regulatory responsibility.
  1. International Data Transfers:
While we are a UK-based company, there may be instances where we need to share your information with organizations outside of the UK or Europe. We will only do this where permitted by law and ensure appropriate safeguards are in place.
 How do we ensure the security of your information?
We take the security of your information seriously and have implemented measures to protect it from misuse, loss, unauthorized access, or disclosure. Our security measures include:

  1. Robust Technical Security:
We utilize passwords, data encryption, and other technical measures to safeguard your information.
  1. Access Control and Training:
We limit access to your information to authorized employees who require it for their job functions. All employees are trained on data protection and privacy principles.
  1. Data Sharing Agreements:
When sharing your information with third parties, we establish robust procedures and contracts to ensure its protection and compliance with applicable data protection laws.
Your rights Under the General Data Protection Regulations (GDPR)
You have certain rights regarding your personal information. These include:

  1. Right to Access:
You have the right to request access to the personal information we hold about you. To exercise this right, please contact us using the details provided below.
  1. Right to Object:
You have the right to object to the processing of your personal information in certain circumstances. We will stop using your information unless there are legitimate grounds for its continued use.
  1. Right to Rectification:
You have the right to request the correction of inaccurate or incomplete personal information we hold about you. Please inform us if you believe your information requires correction.
  1. Right to Restrict Processing:
You have the right to request the restriction of processing your personal information in certain situations. We will comply with your request unless there are lawful grounds for continued processing.
  1. Right to Erasure:
You have the right to request the erasure of your personal information under certain circumstances. We will delete your information unless we have a legal or legitimate reason to retain it.
  1. Right to Data Portability:
You have the right to receive a copy of your personal information in a structured, commonly used, and machine-readable format and have the right to transmit that information to another data controller.
  1. Right to Withdraw Consent:
If you have provided your consent for us to process your personal information, you have the right to withdraw that consent at any time.

To exercise any of these rights, please contact us using the details provided below.
Contact Us
If you have any questions, concerns, or requests regarding this privacy policy or the processing of your personal information, please reach out to our Privacy Officer:
Privacy Officer, Lifetime Capital Financial Services [Address] Email: [Email Address] Phone: [Phone Number]
Changes to this privacy policy
We may update this privacy policy from time to time to reflect changes in legislation, our business practices, or to better protect your personal information. Any updates will be posted on our website, and we recommend reviewing this policy periodically to stay informed about how we handle your information.
[End of Privacy Policy]

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Contact Us

Call: 0203 963 9900
Email: info@lifetimecapital.co.uk

IMPORTANT

Your home may be repossessed if you do not keep up repayments on your mortgage.

Our typical fee is £395 for purchases and £195 for remortgages but a fee of up to 1% is payable in some instances. Some commercial mortgages and most buy to let mortgages are not regulated by The Financial Conduct Authority.

Lifetime Capital Ltd (812032) is an appointed representative of New Leaf Distribution Ltd which is authorised and regulated by the Financial Conduct Authority - FCA Number 460421

Lifetime Capital Registered Office: 80 Coleman Street, London, EC2R 5BJ

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